Responsible gambling

Vulkan Vegas takes responsible gaming seriously and provides tools to help players maintain control over their gambling experience.

Deposit Limits:

Players can set daily, weekly, or monthly deposit limits, which will be enforced across all games. Changes to limit settings take effect immediately if lowering the limit, but there is a 7-day delay if increasing it.

Time-Outs:

Vulkan Vegas offers temporary time-out periods ranging from 24 hours to 6 months. During this time, players are unable to access their account or make any bets.

Self-Exclusion:

Players can choose permanent self-exclusion, which will delete their account and prevent them from accessing the casino in the future. Temporary self-exclusion is also available for periods ranging from 24 hours to 6 months.

Loss Limits:

Set daily, weekly, or monthly loss limits, once reached, the player's account will be blocked until the next period.

Wager Limits:

Players can set a maximum wager per bet, which cannot be exceeded during any gaming session.

Session Reminders:

Vulkan Vegas sends pop-up alerts after 1, 2, and 3 hours of continuous play to help players stay aware of their time spent at the casino. These reminders are customizable upon request.

Account Closure:

In cases where a player has exhausted all responsible gaming tools, permanent account closure may be requested. This will delete the account and prevent access in the future.

Cool-Off Period:

Upon requesting self-exclusion, a mandatory 24 to 72-hour cool-off period is enforced before account deletion.

Reality Checks:

Players can request reality checks every 30 minutes to receive notifications about their balance, time spent playing, or winnings.